Customer Care/ Tips & Ideas
To avoid overpaying for furniture, ask the right questions and brush up on some furniture knowledge. Here's what to look for:

Inspect the sofa's frame and cushions

When you approach the piece ask yourself if it will fit your home. Is it comfortable?

There are four components to sofas: the frame, the spring system, the cushions and the tailoring.

If the frame is hardwood, ask if it's kiln-dried, which takes the moisture content out of the board. To check the quality of the frame, we recommend feeling the thickness of the board on the side of the sofa at the bottom. It should be 1¼-inches thick, anything less and it could squeak when people move around on the couch.

"The salesperson should be able to explain the springing system. That's the first question you should ask," At Interwood we have a trained team to answer all your queries .

Eye the tailoring

Also look at how well the sofa's fabric is tailored. To do this, check to see if the seams are even and if the piping (the tube-shaped edging) lines up.

When you've found the ultimate in quality, the fabric pattern flows. Like wallpaper, it should wrap over the entire piece, including the back skirt. The pattern should start on one segment and continue on to the next, and there will be a seam in the center of the sofa's back.

Ask if it's top-grain leather

When buying leather, it's important to listen to the sales person. If he presents it as a leather match or says it is leather-like, then it's not leather. The only way you can tell the difference is by looking at the base of the sofa to see if it's dyed all the way through.

"There are unscrupulous retailers who will try to sell it for more and will get away with it,"

Check the drawers and veneering

With bedroom sets, dining room sets, tables and the like, look at how all the pieces are proportioned in relation to each other. On pieces with drawers, notice how they are hung. "If they are tilted, that indicates the quality of the manufacturer very quickly." Take out the top drawer and check to see if the inside feels rough. Rough drawer interiors indicate a lower quality. And a better piece of furniture will have dust panels that stop you from looking through from one drawer to another.

Look at the corner of the drawer, and see how well the veneers match on the corners. Veneering is a synthetic process in which decorative woods are applied on top of solid cores of material such as, plywood, particle board or medium-density fiber board.

Find out who's the backing the warranty

Manufacturer's warranties on wood furniture typically cover splitting and cracking for one year. On upholstered furniture, the warranty covers the frame. Better quality furniture will have warranties of up to five years on the spring system and cushions.

 
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