Customer Care/ FAQ's
FAQ is an online document that poses a series of common questions and answers on a specific topic. FAQ's originated in Usenet groups as a way to answer questions about the rules of the service.
 
Do you have a show room, where your products can be viewed?
How long does it take to process an order?
How many items will fit a 20 foot or 40 foot container?
Where is your manufacturing facility located?
Why are prices of products not available on Web-site?
Your prices are high?
 
Do you have a show room, where your products can be viewed?
We have showrooms in Lahore, Islamabad & Karachi where most of our products are displayed. For further details please see our Contact Us page.

How long does it take to process an order?
Depends on the type and quantity of the product. Normal duration 10-12 weeks.

How many items will fit a 20 foot or 40 foot container?
Depends on the items you select. We can calculate the volume after you have selected the items.

Where is your manufacturing facility located?
Our factory is located in Lahore, the second largest city of Pakistan.

Why are prices of products not available on Web-site?
Each order has to be costed on factors like quantity, the country to which it is being shipped and any specific requirements of the customer. It is, therefore, not possible to pre-determine the prices without taking into account all these factors. If standard prices are posted on the Web-site the customer is likely to loose special discounts based on the factors enumerated above.

Your prices are high?
All our wood products are made from kiln dried timber. Additionally, our quality is upto international standards.
 
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