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Warranty Statement
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INTERWOOD MOBEL (PVT) LIMITED guarantees all materials and workmanship for one year from date of shipment.
INTERWOOD MOBEL (PVT) LIMITED will provide replacement for parts that are defective without change. Defective parts must be returned to IWM freight prepaid. If, upon inspection by INTERWOOD MOBEL (PVT) LIMITED, the parts prove to be defective, they will be replaced and returned freight prepaid.
Warranty does not include damage caused by vandalism, abuse, lack of normal maintenance, incorrect installation or installation of replacement parts. Upholstery material is solely governed by the warranty, if any, of the manufacturer.
Claims of defects must be filed within one year, accompanied by copy of invoice.
STANDARD WARRANTY
The original purchaser of INTERWOOD MOBEL (PVT) LIMITED products is protected against defective workmanship for a period of one year from the date of delivery. Warranty on products not manufactured by IWM (including without limitation upholstery material) is not covered by INTERWOOD MOBEL (PVT) LIMITED, but is governed solely by the guarantees or warranties, if any, of the manufacturer. INTERWOOD MOBEL (PVT) LIMITED will accept no responsibility for the durability of Customers-Own-Material (C.O.M.).
WE WILL REPLACE OR REPAIR DEFECTIVE PRODUCTS COVERED BY THIS WARRANTY DURING THE ABOVE STATED PERIODS, PROVIDED THE CUSTOMER NOTIFIES IWM WITHIN 30 DAYS OF THE DISCOVERY OF A DEFECT AND THE FURNITURE OR DEFECTIVE PORTION IS RETURNED PROMPTLY AS DIRECTED, CHARGES PREPAID, IN NO EVENT SHALL LIABILITY UNDER THIS WARRANTY EXCEED THE ORIGINAL PURCHASE PRICE OF DEFECTIVE FURNITURE.
Immediate written notification is required and instructions will be sent to you covering the return, MERCHANDISE RETURNED WITHOUT WRITTEN NOTIFICATION WILL BE REFUSED. No deductions for repairs in field will be allowed without specific written authorization. This warranty does not apply to products damaged by accident, abuse neglect or misuse, nor does it apply if repairs are attempted by purchaser or by anyone other than an authorized IWM employee at INTERWOOD MOBEL (PVT) LIMITED factory.
This warranty replaces all other warranties, expressed or implied, and we neither assume nor authorize any person to assume for us any other obligation of liability in connection with our products.
No salesperson or representative has the authority to change or alter provisions or prices as noted on this page.
NOTE: Warranty may be voided if proper maintenance procedures are not followed.
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